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User Experience Architect

Location:Portland, OR
Salary Range:DOE
Exempt/Non-Exempt:Exempt
Benefits:Learning.com offers an exceptional benefits package to full-time employees including medical and dental coverage, 401k Plan, long-term disability, life insurance, an Employee Assistance Program, medical / dependent care / transportation reimbursement programs (including bicycles), health club reimbursement, PTO, 10 paid holidays, bananas, oatmeal and more...
Employment Type:Full Time
Description:The User Experience Architect is responsible for developing, guiding and informing how Learning.com is experienced through the media that we control directly. These media include our website, branded sales collateral, branded products, solutions and services, customer communications and physical environments. This role is highly cross-functional: the ideal candidate will be capable of working with and for internal ‘customers’ from every department in the company. The role will bridge tactical to strategic efforts: you may find yourself creating comps one hour, advising a UI effort the next, and contributing to a product strategy session before the day is done.

Your curiosity for how our customers consume and experience our products, solutions and services will never be sated. You will create, then measure, and then apply what you’ve learned. You’ll take risks and experiment, but you’ll always do so with a hypothesis and a process to measure results and learn for the next iteration.
Duties:• Design, create and inform user experiences that drive user behavior toward the activities and outcomes necessary for Learning.com’s success
• Develop and manage user experience guidelines
• Conduct primary customer and market research to discover and champion customer opinions, likes and desires
• Be an advocate for validated learning in all customer-facing solutions. Contribute to the definition and discipline of instrumentation, measurement and analysis for all customer-facing engagements.
• Define and design user experience frameworks (mental models, personas, mock-ups, etc) that articulate the future state of our solutions.
• Define and design user experience architectures (including wireframes, sitemaps, interaction flows and prototypes) that articulate the expected results from efforts in our short term roadmap.
• Provide consultation and guidance on user experience issues to teams around Learning.com
• Design, build and test interactive prototypes for customer testing, then adjust your designs based on feedback and results.
• Contribute to an evolving user experience culture and process at Learning.com
• Contribute to the development of long-term brand strategy
• Contribute to the brand architecture fundamentals at Learning.com, including positioning, customer experience key messaging, logotype and signature, vision, mission, values, product naming, co-branded experiences, tone of voice, logo, motion graphics, typography, printed ads, signage, letterhead, color, presentations, and sound.
• Supervise or guide agencies and contract designers to ensure a consistent look and feel and user experience
• Review feature releases to ensure quality and consistency of design
• Additional responsibilities as required
SUPERVISORY RESPONSIBILITIES: Individual contributor
Qualifications:• Bachelor's Degree in Art, Communications, Web design, User experience design or a related degree or equivalent experience
• Proficiency and experience working as a web graphics designer in a software development group.
• Experience in leading brand touch points in all aspects of a company
• Experience in user experience development and in designing web applications
• Experience with agile software methodologies.
• Familiarity with web application architecture and infrastructure.
• Familiarity with the conventions of current web applications such as Twitter, Flickr, Facebook, and YouTube, as well as emerging trends in their design
• Excellent interpersonal, written and presentation communication skills; experience with technical writing.
• Demonstrated ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make decisions and solve problems independently.
• Experience creating and working with mockups and/or prototypes.

LOCATION: Portland, OR

PHYSICAL DEMANDS:
Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.

GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Management has the right to assign or reassign duties and responsibilities to this job at any time.



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